About
A local family, local knowledge
Since 2019 we have guided guests through Dubrovnik, Dalmatia and all of Croatia — with a passion for every detail.
Our story
It all began in 2019 with one van and a love for the city. Today the same passion drives us — to show you Croatia the way we know it.
Since 2019 we have guided guests through Dalmatia and all of Croatia — from the first ride in one van to multi-day tours across Bosnia, Montenegro and Europe. Every guest gets the same: punctuality, comfort and the feeling of being in good hands.
In the field
“Every ride is a scene — we just make sure it's flawless.
The story
A family agency, born by the sea
Luxury Services Roberto was born in 2019 in Dubrovnik — with one Mercedes-Benz V-Class and a simple realisation: a guest landing after a long flight doesn't just need a ride, but a welcome. In the early years we drove only airport transfers in one van, learned guests' names, remembered: coffee or silence.
Today, with bases in Dubrovnik and Zagreb, we drive across Croatia and Europe — but the rule has stayed the same: the driver who greets you knows every bend in the road and every konoba worth stopping at.
The experience
Years behind the wheel, thousands of welcomes
- Since 2019
- Continuously on the road — through seasons, the pandemic and record years.
- Two bases
- Dubrovnik and Zagreb — from the Bay of Kotor to the Alps, no handovers.
- Every route
- Airports, hotels, weddings, tours — the same standard, no exceptions.
01 /Timeline
The road from 2019 to today
It started with one van
Luxury Services Roberto starts in 2019 in Dubrovnik — with one Mercedes-Benz V-Class and the idea that every guest deserves a welcome worthy of a film.
From transfers to tours
First full-day private tours — Kotor, Mostar, Ston and Pelješac become our everyday routes.
VIP & events
Weddings, private jets, yachts and business travellers — we learn what discretion and minute-perfect timing mean.
Across borders
Long-distance routes become standard: Bosnia, Montenegro, Serbia, Slovenia — far beyond Dalmatia.
Mercedes-Benz fleet
A standardized fleet of only Mercedes-Benz vehicles — E-Class for two and V-Class for seven, regularly serviced.
The Zagreb base
Opening of the second base in Zagreb — Plitvice, Zagorje, Istria, the Alps and long-distance routes into Europe.
VIP concierge & online booking
Today we offer a luxury concierge, AI travel planner and online booking with payment — with the same personal care.
02 /Key facts
The agency & fleet at a glance
Mercedes-Benz fleet
We drive Mercedes-Benz only — the Mercedes E-Class for up to 2 guests and the Mercedes V-Class for up to 7. New, air-conditioned, regularly serviced.
Two bases
Dubrovnik and Zagreb — we cover all of Croatia and long-distance routes across Europe, from Vienna to Bled.
Available 24/7
Early flights, late arrivals, urgent changes — reach us whenever you need.
Croatian & English
Barrier-free communication — from the first inquiry to the last ride.
03 /Our values
What drives us
Local knowledge
Born and raised in Dubrovnik — we know every alley, the best restaurants and when the crowds are gone.
Personal touch
We treat guests as friends — from the first inquiry to the last ride, with attention to detail.
Trust
Thousands of happy travellers, 5-star reviews and many who return year after year.
Discretion
VIP guests, families and business travellers — what happens in the car stays in the car.
Let's get acquainted
Get in touch — we gladly answer any question, no obligation.
Send inquiryCroatia, Dubrovnik, Dubrovnik